Like all Irish hotels, the staff was very welcoming and eager to please. The grounds are beautiful and the location is within walking distance to shopping. We had one very small issue, but it was resolved above expectation.
What really stood out for me was the staff. Everyone from those servicing the bedrooms through to management all said hello and were very friendly.
All of the staff I meet, including reception, waiting staff, bar tenders were all lovely and very friendly, polite and extremly helpful. My aunt left a necklace behind her in the hotel, when I rang up to ask the hotel if they had found it I had to leave a message. But they rang me back the next day to say they had found it and would post it back to me. I was thrilled with that, and very impressed with their procedures. So many thanks!
Excellent place to stay , very relaxing and returned recharged
HAD A LOVELY COUPLE OF DAYS IN KERRY AND WOULD HOPE TO GO DOWN AGAIN.
We enjoyed our stay from arriving at the hotel to our departure. We found the staff friendly and very helpful. Our rooms were comfortable with good facilities. I would recommmend it to others.